3d3891aa52
- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules (closed-loop rule, evidence standard, hours GATE, pricing module gate, one-pager education, cost log) - docs/operations/templates/pre-call-owner-form.md: standard 5-question form - docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners - canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to open/tier_2, conflict entry added, change history recorded - data-inventory-v1.md: hours status OPEN block - README.md: call-log pointer
44 lines
1.0 KiB
Markdown
44 lines
1.0 KiB
Markdown
# Pre-Call Owner Form (standard template)
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**Client:** {client}
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**Call date:** {date}
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**Send:** 24–48h before the call. Owner answers; her answers feed the call script (Phase 0, step 4).
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---
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## 1. Hours (the gate — every day, no ranges)
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| Day | Opens | Closes | Open/Closed |
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|---|---|---|---|
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| Monday | | | |
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| Tuesday | | | |
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| Wednesday | | | |
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| Thursday | | | |
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| Friday | | | |
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| Saturday | | | |
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| Sunday | | | |
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If any day varies by season or staff, note it here: ________________
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## 2. Booking
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- How do customers book? (Vagaro link / phone / walk-in / other): ________________
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- Do you want to be found by "near me" searches? yes / no
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## 3. What matters most
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- Which pages on the website matter most to you? (e.g. services, booking, contact): ________________
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## 4. Known issues
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- Anything you already know is wrong or broken that we should check? ________________
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## 5. What's a win for you
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- In your own words, what would make this call worth your time? ________________
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---
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**Owner notes (optional):**
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