# Pre-Call Owner Form (standard template)

**Client:** {client}
**Call date:** {date}
**Send:** 24–48h before the call. Owner answers; her answers feed the call script (Phase 0, step 4).

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## 1. Hours (the gate — every day, no ranges)

| Day | Opens | Closes | Open/Closed |
|---|---|---|---|
| Monday | | | |
| Tuesday | | | |
| Wednesday | | | |
| Thursday | | | |
| Friday | | | |
| Saturday | | | |
| Sunday | | | |

If any day varies by season or staff, note it here: ________________

## 2. Booking

- How do customers book? (Vagaro link / phone / walk-in / other): ________________
- Do you want to be found by "near me" searches? yes / no

## 3. What matters most

- Which pages on the website matter most to you? (e.g. services, booking, contact): ________________

## 4. Known issues

- Anything you already know is wrong or broken that we should check? ________________

## 5. What's a win for you

- In your own words, what would make this call worth your time? ________________

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**Owner notes (optional):**