3d3891aa52
- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules (closed-loop rule, evidence standard, hours GATE, pricing module gate, one-pager education, cost log) - docs/operations/templates/pre-call-owner-form.md: standard 5-question form - docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners - canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to open/tier_2, conflict entry added, change history recorded - data-inventory-v1.md: hours status OPEN block - README.md: call-log pointer
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Pre-Call Owner Form (standard template)
Client: {client} Call date: {date} Send: 24–48h before the call. Owner answers; her answers feed the call script (Phase 0, step 4).
1. Hours (the gate — every day, no ranges)
| Day | Opens | Closes | Open/Closed |
|---|---|---|---|
| Monday | |||
| Tuesday | |||
| Wednesday | |||
| Thursday | |||
| Friday | |||
| Saturday | |||
| Sunday |
If any day varies by season or staff, note it here: ________________
2. Booking
- How do customers book? (Vagaro link / phone / walk-in / other): ________________
- Do you want to be found by "near me" searches? yes / no
3. What matters most
- Which pages on the website matter most to you? (e.g. services, booking, contact): ________________
4. Known issues
- Anything you already know is wrong or broken that we should check? ________________
5. What's a win for you
- In your own words, what would make this call worth your time? ________________
Owner notes (optional):