Move docs/product/ssp.md to docs/archive/ssp-v1.md. The original thin intent doc is superseded by ssp-refined.md which adds the full conversational activation spec, two-phase relationship model, and integration with UC-04/UC-05 use cases. Update product README to reference ssp-refined.md as the operating spec. Archive README updated to catalog the archived file. Decision: original preserved for historical traceability; do not use as implementation reference. Co-authored-by: Ty <tybala@outlook.com> Signed-off-by: Ty <tybala@outlook.com>
1.7 KiB
Self-Service Portal (SSP) — v1 (Archived)
Archived: 2026-07-30 Superseded by: docs/product/ssp-refined.md Decision: The original SSP doc was a thin intent sketch — good for early alignment but insufficient as an operating spec. The refined version adds:
- Full conversational activation flow (no form-based fallback)
- Two-phase relationship model (First Hour + First Month+)
- Detailed UX spec with personality and tone
- Integration with UC-04 and UC-05 use cases
- Owner MCP tool definitions
- Product decision record (five decisions from SSP Refinement channel, 2026-07-29) Reason for archiving: Original doc preserved for historical context and traceability. Do not use as reference for implementation.
Original content below (as of archiving):
Self-Service Portal (SSP)
Activation experience for individual local businesses (Model 1). Important, not the whole company.
Intent
Owners should feel the value before they pay: genre-aware onboarding, site scrape reflection, a live simulation of an external AI recommending and booking them, pointer install, in-browser preflight against their MCP, optimization guidance, optional partner handoff, and ongoing reports.
The portal chat UI is a test harness for how external assistants will interpret the business — not a customer-facing chatbot product.
Spec source of truth
- Narrative: Canonical Strategy (product definition + priorities)
- Operating use case: UC-01
Build status
Not implemented. Engineering Priority 0 includes portal spine after HTTP MCP is real enough to preflight against.