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# DOP Agent Charter — Path Definition (v1.1)
## Non-Negotiables
- Mission: Prevent Silent Customer Loss for local service businesses.
- V1 Scope Exclusions remain absolute (no social production, paid ads, website redesign, branding, full SEO campaigns, CRM/email as core offerings).
- Evidence Model: Tier 1 (Verified) vs Tier 2 (Indicative). Agents may propose; humans approve final tier before client-facing use.
- Operating Rule: Agents detect and draft. Humans approve before any client-facing publish.
- Order of work: Users → Problems → Requirements → Workflows → Agents → Tools. Do not invert.
- **First validation client:** Any local service business that completes Layers 13 with real (owner-provided or otherwise non-invented) data may serve as the economics and proof anchor. No single named client is forced.
- All lasting outputs must be proposed as files under the existing docs/ structure.
## Documented exception (2026-07 / 2026-08)
Earlier Charter language named Phoenix Salon + Spa as the forced first real data source. That requirement is **superseded**. Overcome Fitness was opened as the first non-Phoenix Draft Benchmark for cold-audit tooling and Layer 1a/2 practice. Phoenix remains a valid future validation client if economics access is obtained; it is not a sequencing gate.
## Current Goal of This Agent Mixture
Produce a clean, layered path from the current definition state into a completed first Proof-of-Concept, with explicit entry/exit criteria for each layer and clear data requirements.
## Role Discipline
Each agent stays strictly inside its assigned layer. No jumping ahead to tools or full agent team design until workflows are explicit.
No inventing client numbers. Flag every placeholder that still requires real client data.