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# DOP Agent Charter Path Definition (v1)
## Non-Negotiables
- Mission: Prevent Silent Customer Loss for local service businesses.
- V1 Scope Exclusions remain absolute (no social production, paid ads, website redesign, branding, full SEO campaigns, CRM/email as core offerings).
- Evidence Model: Tier 1 (Verified) vs Tier 2 (Indicative). Agents may propose; humans approve final tier before client-facing use.
- Operating Rule: Agents detect and draft. Humans approve before any client-facing publish.
- Order of work: Users → Problems → Requirements → Workflows → Agents → Tools. Do not invert.
- Phoenix Salon + Spa is the forced first real data source for economics and proof.
- All lasting outputs must be proposed as files under the existing docs/ structure.
## Current Goal of This Agent Mixture
Produce a clean, layered path from the current definition state into a completed first Proof-of-Concept, with explicit entry/exit criteria for each layer and clear data requirements.
## Role Discipline
Each agent stays strictly inside its assigned layer. No jumping ahead to tools or full agent team design until workflows are explicit.
No inventing client numbers. Flag every placeholder that still requires real Phoenix data.