97 lines
5.5 KiB
Markdown
97 lines
5.5 KiB
Markdown
# Economics & Pricing Execution Guide v1
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## 1. Purpose & Non-Negotiables
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This guide makes Layer 3 (Economics & Pricing Validation) of the Path to PoC fully executable.
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It exists to force real owner-provided numbers into the economic model and pricing bands before any retainer conversation occurs.
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**Non-negotiables (from Charter):**
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- No invented client numbers.
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- Every figure must be tagged Tier 1 (Verified) or Tier 2 (Indicative).
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- Agents may draft the capture sheet and summary; a human must approve and lock the final numbers.
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- If the owner declines to share key financial data, the layer closes as speculative (Tier 2 only) and all downstream work is flagged accordingly.
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- The three pricing bands must remain within what the owner has indicated they are willing to pay.
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## 2. Required Data Fields
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Capture the following from the client owner. Mark every field as provided or declined.
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| Field | Description | Required for Tier 1 |
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|-------|-------------|---------------------|
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| Monthly Revenue (or quarterly average) | Top-line revenue for the business | Yes |
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| Monthly Ad / Marketing Spend | Total paid spend across all channels | Preferred |
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| Estimated monthly cost of the top 1–3 threats | Owner’s own estimate of lost revenue or wasted spend caused by each verified threat | Yes (for each major threat) |
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| Willingness-to-Pay (WTP) range – Band A | What they would pay monthly for detection-only (agent drafts alerts, human reviews) | Yes |
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| WTP range – Band B | Detection + drafted response (agent drafts the reply, human approves before sending) | Yes |
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| WTP range – Band C | Full escalation (detect + draft + next-action recommendation) | Yes |
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| Business operating days / hours | Used later for workflow cadence realism | Preferred |
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| Notes / context | Any qualitative comments the owner makes about value or constraints | Optional |
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All numbers must come from the owner. Scraped or estimated figures are not allowed as Tier 1.
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## 3. Conversation / Capture Structure
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Keep the conversation short and practical (15–25 minutes).
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**Suggested flow:**
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1. Confirm the top threats from the locked Threat Register (Layer 2).
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2. Ask: “Roughly how much do you think each of these is costing you per month in lost bookings or wasted spend?”
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3. Ask for current monthly revenue (or a comfortable range).
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4. Ask for current monthly marketing spend if they track it.
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5. Present the three service levels in plain language and ask what monthly range feels reasonable for each:
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- Band A: We watch and alert you when something is broken or missing.
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- Band B: We watch, alert you, and draft the fix or reply for your approval.
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- Band C: We watch, alert, draft, and recommend the next concrete action.
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6. Record exact words and ranges. Do not push for a single number.
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7. Confirm understanding: “I’m going to document these as provisional ranges. Nothing is locked until you review the summary.”
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Use a simple capture sheet (markdown or form) that mirrors the table above.
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## 4. Converting Answers into Pricing Bands
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- Record the owner’s stated range for each band exactly.
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- Do not average, inflate, or “optimize” the numbers.
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- If the owner gives a single number, record it as a range of ±10–15% and mark it Tier 2 until confirmed.
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- If the owner gives no number for a band, leave that band blank and mark the entire pricing model Tier 2.
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- Cross-check: The highest band the owner is willing to pay must still clear a realistic early-stage delivery cost floor (to be refined after the first real engagement). Until real delivery cost data exists, flag any band that appears extremely low as “requires cost validation.”
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## 5. Tier 1 vs Tier 2 Rules
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- **Tier 1 (Verified):** Owner stated the number or range in the conversation and later confirmed the written summary.
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- **Tier 2 (Indicative):** Owner gave a rough gut-feel number, declined to be precise, or has not yet confirmed the written summary.
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- Any field left blank or explicitly declined → entire economics package for that client is treated as Tier 2 and the risk is noted in the Layer 3 exit checklist.
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## 6. Hard-Stop / Fallback Rule
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If the owner declines to share revenue or any WTP ranges:
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- Close Layer 3 with a single statement: “Owner declined to share economics data. All pricing bands and downstream commercial discussions are Tier 2 speculative only.”
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- Do not invent benchmark numbers.
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- Proceed to later layers only with the explicit understanding that any retainer conversation will be provisional.
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- Document the refusal in the client economics file.
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## 7. Artifact Structure & Repo Paths
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**Cross-client model (reusable):**
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`docs/architecture/pricing-bands-v1.md`
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Contains the definitions of Bands A/B/C and the rules in this guide. Updated only when the method itself changes.
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**Client-specific file:**
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`docs/clients/<client-name>/economics-v1.md`
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Contains the actual captured numbers, tiers, owner quotes, and the Layer 3 exit checklist for that client.
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## 8. Layer 3 Exit Criteria Checklist
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A human reviewer may lock Layer 3 only when all of the following are true:
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- [ ] Capture sheet completed (or explicit refusal documented)
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- [ ] Every provided number is tagged Tier 1 or Tier 2
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- [ ] Three pricing bands are recorded as ranges (or explicitly left blank with reason)
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- [ ] Owner has reviewed the written summary (or refusal is recorded)
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- [ ] Client economics file exists at the correct path
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- [ ] Any missing data is clearly flagged as blocking full commercial confidence
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Once the checklist is satisfied, Layer 3 is locked and work may proceed to Layer 4.
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