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veripath/docs/operations/templates/pre-call-owner-form.md
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tonyjbala 3d3891aa52 docs: Option C — client call workflow v2, Phoenix call log, hours GATE reopened
- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules
  (closed-loop rule, evidence standard, hours GATE, pricing module gate,
  one-pager education, cost log)
- docs/operations/templates/pre-call-owner-form.md: standard 5-question form
- docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT
  PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners
- canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to
  open/tier_2, conflict entry added, change history recorded
- data-inventory-v1.md: hours status OPEN block
- README.md: call-log pointer
2026-08-17 19:35:24 +00:00

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# Pre-Call Owner Form (standard template)
**Client:** {client}
**Call date:** {date}
**Send:** 2448h before the call. Owner answers; her answers feed the call script (Phase 0, step 4).
---
## 1. Hours (the gate — every day, no ranges)
| Day | Opens | Closes | Open/Closed |
|---|---|---|---|
| Monday | | | |
| Tuesday | | | |
| Wednesday | | | |
| Thursday | | | |
| Friday | | | |
| Saturday | | | |
| Sunday | | | |
If any day varies by season or staff, note it here: ________________
## 2. Booking
- How do customers book? (Vagaro link / phone / walk-in / other): ________________
- Do you want to be found by "near me" searches? yes / no
## 3. What matters most
- Which pages on the website matter most to you? (e.g. services, booking, contact): ________________
## 4. Known issues
- Anything you already know is wrong or broken that we should check? ________________
## 5. What's a win for you
- In your own words, what would make this call worth your time? ________________
---
**Owner notes (optional):**