28 lines
478 B
Markdown
28 lines
478 B
Markdown
# Use Case 03: Sarah — The Med Spa Owner
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## Profile
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| Field | Value |
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| Name | Sarah |
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| Business | Medical Spa |
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| Employees | 12 |
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## Problems
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- Heavy local competition
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- High customer acquisition cost
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- Reputation-sensitive business
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## Success Metrics
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- Better reviews
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- More consultations
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- Higher visibility
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## Desired Hermes Outcomes
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- Reputation tracking
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- Competitor promotions monitoring
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- Service page recommendations
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- Social content opportunities |