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veripath/docs/validation/2026-08-14-crystal-blue-plumbing/REPORT-final.md
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Leonard 394d5dae3f feat(auditing): pipeline v1.1 — report generation + scripted gate + temporal delta
- report_generate.py: REPORT-final.md + VALIDATION.md from findings + raw
  capture; per-surface status from summary.surfaces_ok; Data Limitations
- report_gate.py: §6 gate scripted (count/evidence/identity/material
  support); non-zero exit blocks delivery
- audit_diff.py: before/after capture comparison -> DELTA.md
- audit_pipeline.sh: 2 steps -> 4; collision-safe capture copy (re-runs
  preserve baseline); relative output dir resolved to absolute
- beta-audit-process.md: locked v1.0 -> v1.1 (+ dated decision record)
- all 9 runs of the 2026-08-15 batch regenerated + gated (9/9 PASS)
- live end-to-end proof: Gilmore re-run, DELTA.md 0 changes (same day)
2026-08-15 16:52:23 +00:00

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# Crystal Blue Plumbing Heating & Air
## Online Presence Audit
**Location:** , CA
**Vertical:** Local Services
**Audit date:** 14 August 2026
**Prepared for:** Crystal Blue Plumbing Heating & Air
**Prepared by:** VeriPath
---
## Executive Summary
We audited Crystal Blue Plumbing Heating & Air across its primary online surfaces: Apple Maps. The business shows 4.2 ★ across 65 Google reviews.
**2 material integrity issues were identified:**
1. No website could be located for this business.
2. No business description is set on any directory.
---
## Surfaces Reviewed
| Surface | Status | Rating | Reviews |
|---------|--------|--------|---------|
| Google Business Profile | ✗ | capture failed — excluded from this audit | — |
| Apple Maps | ✓ | 4.2 ★ | 65 |
| Bing Places | ✗ | capture blocked (bot-wall) — excluded, not verified | — |
| Website | ✗ | not found / unreachable at audit time | — |
> **Limitation:** The website could not be reached or located at audit time. A blocked or missing website is itself a customer-path risk: visitors arriving from search cannot engage the business. Reachability should be re-verified; if the block persists, treat it as a material finding in the next run.
---
## Findings
### Finding 1: No website found
**Observation:**
no website listed on Google Business Profile or found on other surfaces
**Impact:**
Without a website, the business cedes its owned property: no service pages, no schema, no conversion path beyond a phone call. AI search surfaces increasingly require a website to cite.
**Recommendation:**
Stand up (or link on GBP) a business website with service pages, contact details, and LocalBusiness schema.
---
### Finding 2: No business description found on any surface
**Observation:**
no description on any checked surface — weakens local-pack snippet
**Impact:**
An empty description leaves the local-pack snippet to algorithmic default and forfeits the business's own service language in search results.
**Recommendation:**
Write a 2-3 sentence GBP description covering services, service area, and differentiators.
---
## Verification Pending
- **No Google Maps URL found — listing may be unclaimed** — unclassified — reviewer to decide: {}
## Data Limitations
This audit ran without authenticated access to the business's listings. Known ceilings:
- **Review text and dates** were not captured; ratings and counts only.
- **Bing Places** is bot-walled for headless capture in most runs; where it shows ✗ above, that surface is excluded from this audit, not verified.
- This is a **point-in-time snapshot**; directory data changes after the audit date.
*Prepared under the VeriPath beta audit process v1.1. Findings reflect reviewed engine output; format-level discrepancies were normalized before inclusion.*