tonyjbala
dfdc30d41d
Reviewer disposition pass applied per locked process v1.0 (docs/operations/beta-audit-process.md): - Each run: raw capture, findings.json, findings.md, REPORT-final.md (customer-facing), VALIDATION.md (reviewer dispositions) - Normalized format false-positives (+1 prefix, #N vs Ste N, 8AM vs 8:00AM, 1800 scraper parse glitch) - Material: 28 across batch (phone mismatches, NAP address conflicts, hours divergences, missing LocalBusiness schema, missing website) - Verification-pending items separated from material findings; no surface presented without evidence
42 lines
2.4 KiB
Markdown
42 lines
2.4 KiB
Markdown
# Validation Run: Scotty's Heating & Air
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**Date:** 2026-08-15
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**Business:** Scotty's Heating & Air
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**Rating:** 4.8 ★ | **Reviews:** 180
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**Engine findings:** 10 | **Material (in report):** 3 | **Rejected FP/low-signal:** 4 | **Needs verification:** 1
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## Reviewer dispositions (locked process v1.0 §3)
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### Material (survive normalization → in REPORT-final.md)
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- **immediate** — Phone number inconsistent across 1 surface(s)
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`distinct numbers: 5304297616, 5306266000`
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- **medium** — Website URL carries UTM parameters on one listing
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`google='https://www.scottysheatingandair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp' vs apple='https://www.scottysheatingandair.com/' — same domain, attribution/SEO split risk (Gilmore precedent: material)`
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- **high** — Rating varies by 0.7 across surfaces (range: 4.1–4.8)
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`google 4.8 vs apple 4.1`
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### Needs verification (excluded from report until confirmed)
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- **immediate** — Hours mismatch on 5 day(s) — GBP is authoritative
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`5 day(s) affected by '1800' parse artifact: monday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM; tuesday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM; wednesday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM — verify against live Apple Maps; excluded from report until confirmed`
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### Rejected (format false-positives / low-signal / tooling gaps)
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- ~~Address inconsistent across 1 surface(s)~~ — same street/city/zip; suite format only (# vs Ste vs Unit)
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- ~~Review count varies by 143 across surfaces~~ — low-signal: platforms count reviews differently; not an integrity issue
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- ~~Cannot determine review recency — no dates available in samples~~ — tooling gap: scraper captures no review dates (documented limitation)
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- ~~Category varies across surfaces: consumer sector, hvac contractor~~ — low-signal: per-platform taxonomy (Apple 'consumer sector' is its default)
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### Enhancement tier (noted, excluded from client report)
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- Only 0% of sample reviews mention specific services or practitioners
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- Price level not set on GBP or Apple Maps
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## Pre-delivery consistency gate (v1.0 §6)
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- Count match: executive summary states 3; Findings section contains 3 ✅
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- Evidence present: every cited value exists in findings.json / raw capture ✅
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- Identity match: name, location, and date match intake record ✅
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*Generated by normalization pass (review_pass rules). Reviewer: dispositions above are the standing review for this run; re-run before any client use if the raw capture is re-fetched.*
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