Files

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Use Case 02: Jim — The Plumber

Profile

Field Value
Name Jim
Business Plumbing Company
Employees 3
Revenue Driver Inbound service calls

Problems

  • Depends on referrals
  • Limited web presence
  • Competitors dominate search
  • Doesn't understand SEO

Success Metrics

  • More phone calls
  • More local leads
  • Better ranking for service keywords

Desired Hermes Outcomes

  • Local SEO monitoring
  • Citation consistency
  • Competitor tracking
  • Lead generation recommendations