docs: add use case 04 — Mike the Roofing Contractor

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# Use Case 04: Mike — The Roofing Contractor
## Profile
| Field | Value |
|---|---|
| Name | Mike |
| Business | Roofing Contractor |
## Problems
- Seasonal demand
- Inconsistent lead flow
- Little online strategy
## Success Metrics
- Qualified quote requests
- Geographic visibility
- Lead consistency
## Desired Hermes Outcomes
- Competitor monitoring
- Local SEO opportunities
- Website conversion recommendations
- Seasonal strategy alerts