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+# Capability planes
+
+| Plane | Role | Systems / stores |
+|-------|------|------------------|
+| **Scheduling** | Board, clients, services, staff, stock, openings | Owner **Vagaro** and/or **Square**; fixtures for CI/demo |
+| **Books** | AR/AP/P&L visibility; draft invoice/bill text | Owner **QuickBooks Online**; fixtures |
+| **Owner comms** | Owner ↔ assistant | **WhatsApp, Email, Telegram** (Hermes channels) |
+| **Client drafts** | Outbound copy only | Templates + style pack; owner sends |
+| **Social / content** | Post packages from text + **owner media** | Multimodal (vision aux) + style pack; owner publishes |
+| **Identity & memory** | Named assistant; confirmed preferences | Profile, style pack, structured notes, skills |
+| **Setup & education** | Install then connect **their** SaaS | Installer + guided Setup UX |
+| **Control** | Hard refusals | OpenShell policy + Hermes security + SOUL/skills |
+| **Observability** | Debug without PII leaks | Logs, health, structured events, redaction |
+
+See [use-cases.md](use-cases.md) for detailed use cases per plane.