# Validation Run: Crystal Blue Plumbing Heating & Air

**Date:** 2026-08-14
**Business:** Crystal Blue Plumbing Heating & Air
**Location:** Placerville, CA (search) — resolved to Loomis, CA (same metro)
**Vertical:** Plumbing / HVAC (GTM-aligned)
**Run context:** Post-fix A validation — GBP entity-match gate + phone glyph strip.

## Purpose
Prove the GBP scraper no longer ingests a wrong entity and that phone/address
PUA glyphs (`\ue0b0` map-pin) are stripped before the contract is built.

## Surface Results

| Surface | Status | Notes |
|---------|--------|-------|
| Google Business Profile | ⚠️ Rejected | This run the gate rejected GBP's matched entity (`name="Hours"`) and fell back to Apple. No glyph pollution. |
| Apple Maps | ✅ Good | Primary source: full NAP, 4.2★/65, hours, website, phone `(916) 571-6448` — glyph-stripped. |
| Bing Places | ❌ Failed | No data returned (known gap). |
| Website | ❌ Failed | HTTP 403 (crystalblueplumbing.com) — distinct from "no website". |

## Fix Verification (Step #2)
- **Phone glyph:** raw GBP/Apple phone fields contained a leading `\ue0b0`
  (BMP Private-Use-Area map-pin). Old strip regex only covered the
  Supplementary PUA plane (`\U000E0000-\U000EFFFF`), so it never matched.
  New regex `[\ue000-\uf8ff\U000E0000-\U000EFFFF]` strips both planes.
  Confirmed clean: phone `'(916) 571-6448'` — `glyph? False`.
- **Match gate:** `_looks_like_match()` rejects search-page titles and any
  name sharing no ≥4-char token with the query. Crystal Blue's
  `name="Hours"` was rejected; `RK Mechanical Air Services Inc.` (Aire Serv
  probe) was also rejected. No false positives.

## Key Findings
Engine produced findings from the merged contract (Apple primary). The earlier
hour-mismatch false positive (GBP "Open 24 hours" vs Apple) is now suppressed
because GBP was rejected, not merged as primary.

## Reliability
- Scraper ran to completion, no crash, valid JSON. ✅
- Engine produced findings.json + findings.md. ✅
- GBP entity gate engaged correctly. ✅
- Apple fallback path produces glyph-clean phone. ✅

## Artifacts
- `crystal_blue_plumbing_heating__air_multi_surface_2026-08-14.json` — raw scrape
- `findings.json` — engine output
- `findings.md` — markdown report
- `VALIDATION.md` — this file

## Verdict
Pipeline is production-usable for the next real audits. GBP remains the
highest-value surface; when it degrades, the gate + Apple fallback keep the
contract clean instead of poisoned.