# Validation Run: Scotty's Heating & Air

**Date:** 2026-08-15
**Business:** Scotty's Heating & Air
**Rating:** 4.8 ★ | **Reviews:** 180
**Engine findings:** 10 | **Material (in report):** 3 | **Rejected FP/low-signal:** 4 | **Needs verification:** 1

## Reviewer dispositions (locked process v1.0 §3)

### Material (survive normalization → in REPORT-final.md)

- **immediate** — Phone number inconsistent across 1 surface(s)  
  `distinct numbers: 5304297616, 5306266000`
- **medium** — Website URL carries UTM parameters on one listing  
  `google='https://www.scottysheatingandair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp' vs apple='https://www.scottysheatingandair.com/' — same domain, attribution/SEO split risk (Gilmore precedent: material)`
- **high** — Rating varies by 0.7 across surfaces (range: 4.1–4.8)  
  `google 4.8 vs apple 4.1`

### Needs verification (excluded from report until confirmed)

- **immediate** — Hours mismatch on 5 day(s) — GBP is authoritative  
  `5 day(s) affected by '1800' parse artifact: monday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM; tuesday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM; wednesday: 8 AM-4:30 PM vs 8:00 AM-4:1800 PM — verify against live Apple Maps; excluded from report until confirmed`

### Rejected (format false-positives / low-signal / tooling gaps)

- ~~Address inconsistent across 1 surface(s)~~ — same street/city/zip; suite format only (# vs Ste vs Unit)
- ~~Review count varies by 143 across surfaces~~ — low-signal: platforms count reviews differently; not an integrity issue
- ~~Cannot determine review recency — no dates available in samples~~ — tooling gap: scraper captures no review dates (documented limitation)
- ~~Category varies across surfaces: consumer sector, hvac contractor~~ — low-signal: per-platform taxonomy (Apple 'consumer sector' is its default)

### Enhancement tier (noted, excluded from client report)

- Only 0% of sample reviews mention specific services or practitioners
- Price level not set on GBP or Apple Maps

## Pre-delivery consistency gate (v1.0 §6)
- Count match: executive summary states 3; Findings section contains 3 ✅
- Evidence present: every cited value exists in findings.json / raw capture ✅
- Identity match: name, location, and date match intake record ✅

*Generated by normalization pass (review_pass rules). Reviewer: dispositions above are the standing review for this run; re-run before any client use if the raw capture is re-fetched.*