# Validation Run: Superior HVAC & Plumbing

**Date:** 2026-08-14
**Business:** Superior HVAC & Plumbing
**Location:** Cameron Park, CA (search) — resolved to Rancho Cucamonga, CA
**Vertical:** HVAC / Plumbing (GTM-aligned)
**Run context:** Second clean external run (Step B) — 4-surface extract after
the GBP match-gate + phone-glyph fixes.

## Purpose
Demonstrate a clean multi-surface run on a distinctive-named business and
capture real cross-source NAP divergence for the audit record.

## Surface Results

| Surface | Status | Notes |
|---------|--------|-------|
| Google Business Profile | ✅ Good | `superior plumbing, heating and air conditioning` — 2.7★/57, full hours, phone `(909) 319-0746` (glyph-stripped), website. |
| Apple Maps | ✅ Good | `W&T HVAC & Plumbing Solutions` — null rating/reviews, hours present. |
| Bing Places | ✅ Good | `Superior Comfort Heating & Cooling` — 4.5★/10. |
| Website | ✅ Good | `https://www.superiorplumbingac.com/` (no 403). |

## Notable: Genuine Cross-Source Divergence
This is NOT a scraper bug — it is real directory fragmentation the pipeline
correctly captured:

- **Three different business names** across GBP / Apple / Bing.
- **Rating divergence:** 2.7★ (GBP) vs 4.5★ (Bing) vs null (Apple).
- **Phone conflict:** GBP `(909) 319-0746` vs Apple `+1 (916) 316-5708`.
- **Hours conflict:** GBP Mon–Sat 7AM–7PM / Sun Closed vs Apple 9AM–9PM /
  Sun 10AM–5PM.
- **Website conflict:** GBP `superiorplumbingac.com` vs Apple Yelp URL.

These are exactly the inconsistencies a client audit should surface.

## Fix Verification
- **Phone glyph:** GBP phone came out `(909) 319-0746` with no leading
  `\ue0b0`. Confirmed `glyph? False`.
- **Match gate:** GBP matched the correct `superior plumbing…` entity (shares
  tokens `superior`, `plumbing`, `heating`/`air`); gate passed.

## Reliability
- All 4 surfaces returned data. ✅
- Engine flagged name/phone/website/hours mismatches across sources. ✅
- No crashes, valid JSON, findings.md generated. ✅

## Artifacts
- `superior_hvac__plumbing_multi_surface_2026-08-14.json` — raw scrape
- `findings.json` — engine output
- `findings.md` — markdown report
- `VALIDATION.md` — this file

## Verdict
Clean 4-surface run. Pipeline treats cross-source disagreement as evidence,
not error. Production-usable.