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14 Commits

Author SHA1 Message Date
tonyjbala 3d3891aa52 docs: Option C — client call workflow v2, Phoenix call log, hours GATE reopened 
- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules
  (closed-loop rule, evidence standard, hours GATE, pricing module gate,
  one-pager education, cost log)
- docs/operations/templates/pre-call-owner-form.md: standard 5-question form
- docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT
  PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners
- canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to
  open/tier_2, conflict entry added, change history recorded
- data-inventory-v1.md: hours status OPEN block
- README.md: call-log pointer
 2026-08-17 19:35:24 +00:00
tonyjbala 0e56b49ac6 onboarding: Phoenix pre-work sheet (read-back, problems, access steps, post-call checklist, timing log) 2026-08-16 21:53:48 +00:00
tonyjbala 3b0427985b Fix stale owner_truth in Phoenix conflicts array to match updated canonical hours 2026-08-16 17:38:24 +00:00
tonyjbala 871a142c55 Update Phoenix canonical hours to Mon–Sat 9–6 (owner ground truth 2026-08-16) 2026-08-16 17:36:05 +00:00
tonyjbala 9bc9c948d2 data: silent customer loss map for Phoenix Salon + Spa 2026-08-12 23:30:25 +00:00
tonyjbala 7d1f748a46 fix: correct canonical-business-record to valid JSON (was markdown) 2026-08-12 23:30:10 +00:00
tonyjbala 19f91be21d data: draft canonical business record for Phoenix Salon + Spa (v0.1.1) 2026-08-12 23:29:08 +00:00
tonyjbala 186759babf status-log: snapshot 1 ingested 2026-08-05 19:15:10 +00:00
tonyjbala 3f1721842c data-inventory: phoenix-salons v1 — created from snapshot 1 2026-08-05 19:15:09 +00:00
tonyjbala f4a02bd933 chore: remove .gitkeep (replaced by README.md) 2026-08-05 17:29:58 +00:00
tonyjbala dcc31f2e18 docs: add PSS client README with artifact index 2026-08-05 17:29:40 +00:00
tonyjbala 26b55b2dc3 chore: add PSS action-items directory 2026-08-05 17:29:18 +00:00
tonyjbala 043c97ed44 chore: add PSS PoC delivery directory 2026-08-05 17:29:17 +00:00
tonyjbala 7592b6d2e2 chore: add phoenix-salons client directory 2026-08-05 17:29:17 +00:00