diff --git a/founding-partner-audit/README.md b/founding-partner-audit/README.md new file mode 100644 index 0000000..83a96f9 --- /dev/null +++ b/founding-partner-audit/README.md @@ -0,0 +1,107 @@ +# Golden Ticket — Founding Partner Audit Program + +**Date:** 2026-08-17 +**Owner:** Tony +**Status:** Concept → Design phase +**Related systems:** VeriPath `audit_engine.py`, `audit_pipeline.sh`, Phoenix Salon (flagship), Digital Operations Partner northstar + +## 1. Core Idea (the lever) + +We are creating a high-signal, physical "Golden Ticket" experience for a very small number of carefully selected local businesses. + +The ticket is not a sales offer. It is a gift of clarity. + +Someone (us) took the time to run a real diagnostic on their digital footprint, surface the highest-leverage problems with evidence, and hand them a clear map — packaged with care. They receive this whether they ever pay us or not. + +This is deliberately framed as a rare, high-trust act of *seeing* the business accurately. In a noisy environment, precise attention feels almost like grace. That feeling is the source of the power. + +## 2. Strategic Intent + +- Create undeniable before/after proof +- Generate clean reciprocity and high-quality referrals from well-networked owners +- Seed the beginning of deep vertical infrastructure (starting with hair salons) +- Position VeriPath / Digital Operations Partner as the party that notices and names the leaks first +- Feed the long-term goal of building "clean fuel" (structured, agent-preferable data and patterns) inside specific verticals + +This is not a volume lead-gen tactic. Scarcity and selection quality are non-negotiable. + +## 3. Selection Criteria (sacred filter) + +Only pursue businesses that meet most or all of these: + +- Large, visible gap between current digital state and easily fixable state (so impact is obvious) +- Owner or decision-maker has real local network density (Chamber, Rotary, peer owners, suppliers, etc.) +- Business sits inside a vertical we intend to go deep on (Phase 1: salons / personal care — Phoenix Salon as living flagship) +- Owner personality likely to feel and act on clean reciprocity +- Practical ability for us to deliver results + +Target: 5–8 Founding Partner seats total in the first wave. Quality over quantity. + +Operational checklist: `selection-checklist.md`. + +## 4. The Physical Artifact + +- Noticeably better paper stock (heavy, clean texture, restrained design) +- Feels intentional and premium without being ostentatious +- Creates a micro-pause when held and opened (echo of the metal cash-card unboxing moment that sparked this idea) + +Contents: + +- A short, sharply designed diagnostic report (not a thick binder) +- Clear, evidence-first language +- Human tone — skilled physician showing the x-ray, not a salesman + +Report template: `report-template.md`. + +## 5. The Two Doors (both must be real) + +**Door A — Paid Path.** We close the critical gaps and install ongoing monitoring + infrastructure work. + +**Door B — Self-Service Path.** We give them a clear, actionable guide on how to fix the issues themselves (or have their team do it), plus vertical-specific playbooks/articles. This path must be genuinely useful, not a teaser. Purity here protects the entire construct from feeling extractive. + +The existence of a real Door B is what keeps reciprocity clean rather than transactional. Minimum content spec: `self-service-outline.md`. + +## 6. Desired Outcomes + +Primary: + +- Visible results for the recipient +- High-trust referrals from networked owners +- Case studies / proof assets (with permission) + +Secondary / long-game: + +- Accumulation of precise vertical knowledge +- Progressive installation of agent-friendly structured data, schema patterns, and clean local signals +- Deepening of the salon vertical first (Phoenix as the living reference implementation) + +Seat tracking: `seats.md`. + +## 7. Tone & Principles (non-negotiable) + +- Clarity over persuasion +- Evidence over claims +- Gift framing over "free trial" or lead magnet framing +- No hard close in the initial delivery +- Scarcity protected +- Self-service path kept real +- Selection quality never diluted for volume + +## 8. Connection to Existing Work + +- Leverages the existing VeriPath audit engine (16 deterministic checks, severity tiers, evidence) +- Builds on the audit work already done for Phoenix Salon + Spa +- Aligns with the Digital Operations Partner northstar: helping regular/underserved business owners regain control of digital footprint and AI visibility +- Feeds the broader infrastructure vision of creating clean, agent-preferable data layers inside verticals + +## 9. Deliverables (this directory) + +1. `selection-checklist.md` — selection criteria, operational +2. `report-template.md` — report structure + production checklist +3. `invitation-copy.md` — cover letter / card language options +4. `self-service-outline.md` — Door B minimum content +5. `seats.md` — tracking for the 5–8 Founding Partner seats + +## 10. One-Sentence Summary + +We are designing a scarce, high-trust physical diagnostic gift that delivers precise clarity to carefully chosen local businesses, opens both a paid and a genuine self-service door, and begins laying the foundation for deep vertical infrastructure that agents will prefer — starting with salons. diff --git a/founding-partner-audit/invitation-copy.md b/founding-partner-audit/invitation-copy.md new file mode 100644 index 0000000..bbf6eba --- /dev/null +++ b/founding-partner-audit/invitation-copy.md @@ -0,0 +1,33 @@ +# Invitation / Cover Letter — Language Options + +Rules: gift-toned. No "free," no "trial," no "opportunity," no urgency pressure on the recipient. Scarcity is real but quiet. Short. + +## Option A — Card (inside the envelope, ≤ 40 words) + +> We ran a diagnostic on [Business]'s digital footprint. +> Inside: what we found, with evidence, and two ways to act on it. +> No obligation. This is yours either way. +> — [Name], VeriPath + +## Option B — Short letter + +> [Name], +> +> We've been working with [vertical] businesses in [city], and when we looked at how [Business] shows up — to customers, and to the AI tools people now use to find places — we found real gaps. Fixable ones. +> +> So we ran the full diagnostic and put the results in this folder. It's yours whether or not you ever talk to us. +> +> If you want to act on it, there are two doors: we can do the work, or the attached guide lets you or your team do it yourself. +> +> — [Name] + +## Option C — Envelope one-liner + +> A look at how [Business] shows up online. Evidence inside. Yours either way. + +## Tone check (apply to all) + +- [ ] Reads like a physician showing an x-ray, not a salesman cracking a door +- [ ] Zero pressure words (free, opportunity, limited, don't miss, no obligation *except as stated in A*) +- [ ] Would still make sense if the owner never paid us +- [ ] Name of the business present — a template that could go to anyone fails the program diff --git a/founding-partner-audit/report-template.md b/founding-partner-audit/report-template.md new file mode 100644 index 0000000..c1da3d0 --- /dev/null +++ b/founding-partner-audit/report-template.md @@ -0,0 +1,40 @@ +# Golden Ticket Report — Template + +Built on the locked beta pipeline (`multi_scraper → audit_engine → report_generate → report_gate`; see `docs/operations/beta-audit-process.md`). The Golden Ticket report is the synthesized, client-facing artifact: physician tone, x-ray in hand, no sales pitch. + +## Rules + +- **3–5 findings max.** Every finding = plain-English explanation + concrete evidence (quoted field value, screenshot, date). No finding without evidence. +- **Tiered language:** Tier 1 (verified) → state as fact. Tier 2 (corroborated) → "appears to," "in our sample." +- **Banned language** (same gate as `docs/agents/audit-findings-template.md`): *should, recommend, fix, opportunity, package, solution, proposal, next step.* We show the x-ray; the owner draws conclusions. +- No hard close. No pricing. No "free trial" framing anywhere. + +## Structure + +### 1. Recognition +One sentence that proves we actually looked. Must be specific to *this* business — if the sentence would fit any other business, rewrite it. + +### 2. What we found (3–5 findings) +For each: +- **Title** — plain English, no jargon (e.g., "Your hours disagree across three places," not "temporal inconsistency vector") +- **What it looks like** — the evidence: the quoted value, the screenshot reference, the date observed +- **Who it touches** — customers, or how AI surfaces describe the business + +### 3. Consequence (quiet) +Two to four sentences: what this means for customers finding the business, and how AI answer engines currently represent it. State it flat. Let it land. + +### 4. Two doors +- **Door A — the work.** "If you want, we close these gaps and keep watching." (No pricing here.) +- **Door B — do it yourself.** "The attached guide covers each finding with exact steps and values. It's complete on its own." +Both doors real. Neither pitched over the other. + +### 5. Method footer +One line: surfaces checked, date, tool. No disclaimer wall. + +## Production checklist (before print) + +- [ ] Every engine finding resolved per beta-audit reviewer loop (VALIDATION.md exists) +- [ ] Banned-language gate pass +- [ ] Recognition sentence is wrong-for-anyone-else test +- [ ] Door B attachment present and standalone-complete +- [ ] Findings count 3–5, each with evidence + tiered phrasing diff --git a/founding-partner-audit/seats.md b/founding-partner-audit/seats.md new file mode 100644 index 0000000..5d940c4 --- /dev/null +++ b/founding-partner-audit/seats.md @@ -0,0 +1,22 @@ +# Founding Partner Seats — Wave 1 + +Target: 5–8 seats. One row per candidate from the moment they pass `selection-checklist.md` — not when they accept. + +Statuses: `sight` → `contacted` → `delivered` → `door-a` / `door-b` / `declined` → `follow-up` → `closed` + +| Seat | Business | Vertical | Status | Date | Findings (one line) | Referred (name, date) | Proof asset? | Notes | +|------|----------|----------|--------|------|---------------------|------------------------|--------------|-------| +| 1 | | | | | | | | | +| 2 | | | | | | | | | +| 3 | | | | | | | | | +| 4 | | | | | | | | | +| 5 | | | | | | | | | +| 6 | | | | | | | | | +| 7 | | | | | | | | | +| 8 | | | | | | | | | + +Rules: + +- **Referred** column is the primary output metric of this program. Log every name the moment it's mentioned, even if they don't convert. +- **Proof asset:** "Y (permission)" or "N". Case studies only with written permission. +- Never delete rows. Declined and wrong-fit candidates stay as a record — they inform the filter. diff --git a/founding-partner-audit/selection-checklist.md b/founding-partner-audit/selection-checklist.md new file mode 100644 index 0000000..60c3600 --- /dev/null +++ b/founding-partner-audit/selection-checklist.md @@ -0,0 +1,26 @@ +# Founding Partner — Selection Checklist + +One page per candidate. Fill it out *before* any invitation goes out. + +## Non-negotiables (either fails → no seat, no exceptions) + +1. **Network density** — owner is a genuine node in the local network (Chamber, Rotary, peer owners, suppliers). "Has a Chamber card" is not evidence; verify who they actually know or move through. This is the referral engine. Without it, the seat produces nothing. +2. **Vertical fit** — Phase 1 is salons / personal care only. Other verticals go on a waitlist, never into a seat. + +## Scored criteria (need 4 of 5) + +| # | Criterion | Pass evidence | +|---|-----------|---------------| +| 1 | Visible gap, easily fixable | Run the existing cold audit (dop-cold-audit skill) before offering. Gap must be obvious AND fixable in ≤ ~30h of work. If impact wouldn't be visible in 30 days, the gap is too deep. | +| 2 | Network density | (Non-negotiable #1, scored here too) | +| 3 | Vertical fit | (Non-negotiable #2, scored here too) | +| 4 | Reciprocity type | Owner talks about other businesses generously, gives rather than collects. A transactional hunter will convert the gift into a haggling session. | +| 5 | Deliverability | We can reach the surfaces (GBP owner, site access or owner cooperation) and produce the report in 2 weeks. | + +**Decision rule:** 4/5 AND both non-negotiables pass → seat candidate. Anything less → no. Do not "almost in." A seat given to the wrong owner cannot be taken back and poisons the reference. + +## Stop rules + +- More than 2 candidates in the same sub-market (they'd be each other's competitors; proof assets get muddy). +- Owner unreachable after 2 genuine touches. +- High gap but no network density → that's a normal lead-gen prospect, not a Founding Partner. Route to standard beta pipeline instead. diff --git a/founding-partner-audit/self-service-outline.md b/founding-partner-audit/self-service-outline.md new file mode 100644 index 0000000..7f3ac8c --- /dev/null +++ b/founding-partner-audit/self-service-outline.md @@ -0,0 +1,25 @@ +# Door B — Self-Service Path (Minimum Contents) + +Rule: Door B must be genuinely complete. A teaser Door B contaminates the whole program — this is the single thing that keeps reciprocity clean. + +Format: a per-business playbook built from *that* business's 3–5 report findings. Not a generic ebook. One page per finding. + +## Per finding, each page contains + +1. **What to change** — exact field, exact value. For GBP: the actual name/address format/hours/category/description text, written out. For the website: the exact snippet or line. +2. **Where** — the exact screen and menu path (GBP / website CMS / Apple Maps / Bing Places). +3. **How to verify** — how the owner confirms it worked: re-check the listing, or re-run the exact AI query we used (prompt included) and see the expected answer. +4. **Time** — honest estimate ("~20 minutes"). + +## Standing sections + +- **Schema block** — copy-paste JSON-LD (correct LocalBusiness subtype) with their real values, and where it goes in the site. +- **Review velocity starter** — how to ask for reviews without violating platform rules (what's allowed / what isn't). +- **30-day self-check** — five checks the owner can re-run monthly, including the AI-visibility prompt with the expected answer after fixes land. +- **Traps** — one page of what NOT to do in this vertical (common mistakes, e.g., fake review incentives, category spamming, churning GBP). + +## Out of scope for Door B + +Ongoing monitoring, competitor work, anything needing account access we don't hold. If a finding can't be owner-fixed alone, say so in one line and note that it's what Door A covers — as a fact, not a pitch. No "call us if you need help" footer on every page. + +Tone: identical to the report. Physician, not salesman.