From d703e653ca2be2037cacee389cff99f3ac661c53 Mon Sep 17 00:00:00 2001 From: Leonard Date: Thu, 23 Jul 2026 23:09:15 +0000 Subject: [PATCH] =?UTF-8?q?docs:=20add=20use=20case=2001=20=E2=80=94=20Ash?= =?UTF-8?q?ley=20the=20Salon=20Owner?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- docs/use-cases/01-ashley-salon-owner.md | 34 +++++++++++++++++++++++++ 1 file changed, 34 insertions(+) create mode 100644 docs/use-cases/01-ashley-salon-owner.md diff --git a/docs/use-cases/01-ashley-salon-owner.md b/docs/use-cases/01-ashley-salon-owner.md new file mode 100644 index 0000000..08e5414 --- /dev/null +++ b/docs/use-cases/01-ashley-salon-owner.md @@ -0,0 +1,34 @@ +# Use Case 01: Ashley — Salon Owner + +## Profile + +| Field | Value | +|---|---| +| Name | Ashley | +| Business | Salon | +| Employees | 5 | +| Revenue Driver | Appointments | +| Primary Goal | Keep chairs full | +| Digital Maturity | Medium | + +## Problems + +- Inconsistent bookings +- Weak Google visibility +- Not enough reviews +- Poor social consistency +- Doesn't know what competitors are doing + +## Success Metrics + +- More bookings +- More repeat customers +- More Google reviews +- Better local ranking + +## Desired Hermes Outcomes + +- Review monitoring +- Competitor tracking +- Google Business Profile recommendations +- Monthly growth roadmap \ No newline at end of file