diff --git a/docs/validation/2026-08-15-diamond-springs-dental/REPORT-final.md b/docs/validation/2026-08-15-diamond-springs-dental/REPORT-final.md new file mode 100644 index 0000000..eb9e567 --- /dev/null +++ b/docs/validation/2026-08-15-diamond-springs-dental/REPORT-final.md @@ -0,0 +1,88 @@ +# Diamond Springs Dental Center +## Online Presence Audit + +**Location:** El Dorado, CA +**Vertical:** Dental +**Audit date:** 15 August 2026 +**Prepared for:** Diamond Springs Dental Center +**Prepared by:** VeriPath + +--- + +## Executive Summary + +We audited Diamond Springs Dental Center across its primary online surfaces: Google Business Profile, Apple Maps, and the business website. The business shows 3.4 ★ across 49 Google reviews. +**4 material integrity issues were identified:** + +1. Phone numbers are inconsistent across directories. +2. Address details differ between Google and Apple. +3. Average rating is below the 4.0 trust threshold. +4. The website lacks LocalBusiness structured data. + +--- + +## Surfaces Reviewed + +| Surface | Status | Rating | Reviews | +|---------|--------|--------|---------| +| Google Business Profile | ✓ | 3.4 ★ | 49 | +| Apple Maps | ✓ | 3.3 ★ | 28 | +| Website | ✓ | — | — | + +--- + +## Findings + +### Finding 1: Phone number inconsistent across directories + +**Observation:** +Google lists **(530) 291-1888**. Apple lists **+1 (530) 344-0290**. Website lists **551-0858478**. + +**Impact:** +Customers reaching the business through a single directory may call a disconnected or wrong number. Inconsistent NAP (name-address-phone) signals reduce local search ranking across all surfaces. + +**Recommendation:** +Confirm the correct primary number, then update every directory to match. Keep the verified number identical across Google, Apple, and the website. + +--- + +### Finding 2: Address inconsistent across directories + +**Observation:** +Google lists “6400 Pleasant Valley Rd, El Dorado, CA 95623”. Apple Maps lists “493 Pleasant Valley Rd, Ste 110, Diamond Springs, CA 95619”. + +**Impact:** +Conflicting addresses split local search signals and can send customers or service vehicles to the wrong location. NAP consistency is a core local-ranking factor. + +**Recommendation:** +Confirm the canonical street address (including unit) with the business, then align Google and Apple to the same string. + +--- + +### Finding 3: Average rating 3.3 — below 4.0 threshold + +**Observation:** +Blended average is **3.35** (Google 3.4, Apple 3.3) — below the 4.0 trust threshold. + +**Impact:** +A sub-4.0 average is below the trust threshold for most local verticals and suppresses click-through in the local pack regardless of review volume. + +**Recommendation:** +Review the lower-rated reviews for recurring service issues; respond publicly to negative reviews and prioritize the service gaps they describe. + +--- + +### Finding 4: No JSON-LD schema found on website + +**Observation:** +{"url": "https://www.diamondspringsdental.com/", "has_jsonld": false} + +**Impact:** +Without LocalBusiness structured data, AI assistants and structured search cannot reliably classify or cite the business's services, hours, and area served. + +**Recommendation:** +Add LocalBusiness JSON-LD (Dentist/Plumber/Contractor type) with name, address, phone, hours, and areaServed. + +--- + +*Prepared under the VeriPath beta audit process v1.0. Findings reflect reviewed engine output; format-level discrepancies were normalized before inclusion.*