diff --git a/docs/validation/2026-08-15-d-martel-plumbing/REPORT-final.md b/docs/validation/2026-08-15-d-martel-plumbing/REPORT-final.md new file mode 100644 index 0000000..4a1d55e --- /dev/null +++ b/docs/validation/2026-08-15-d-martel-plumbing/REPORT-final.md @@ -0,0 +1,61 @@ +# D. Martel Plumbing Service & Repair +## Online Presence Audit + +**Location:** El Dorado Hills, CA +**Vertical:** Plumbing +**Audit date:** 15 August 2026 +**Prepared for:** D. Martel Plumbing Service & Repair +**Prepared by:** VeriPath + +--- + +## Executive Summary + +We audited D. Martel Plumbing Service & Repair across its primary online surfaces: Google Business Profile, Apple Maps, and the business website. The business shows 4.7 ★ across 104 Google reviews. +**2 material integrity issues were identified:** + +1. Business hours are inconsistent between Google and Apple. +2. The website lacks LocalBusiness structured data. + +--- + +## Surfaces Reviewed + +| Surface | Status | Rating | Reviews | +|---------|--------|--------|---------| +| Google Business Profile | ✓ | 4.7 ★ | 104 | +| Apple Maps | ✓ | 4.6 ★ | 251 | +| Bing Places | ✓ | 4.5 ★ | 248 | +| Website | ✓ | — | — | + +--- + +## Findings + +### Finding 1: Hours mismatch between Google and Apple + +**Observation:** +monday: Google “7 AM-7 PM” vs Apple “8:00 AM-5:00 PM”; tuesday: Google “7 AM-7 PM” vs Apple “8:00 AM-5:00 PM”; wednesday: Google “7 AM-7 PM” vs Apple “8:00 AM-5:00 PM”; thursday: Google “7 AM-7 PM” vs Apple “8:00 AM-5:00 PM”; friday: Google “7 AM-7 PM” vs Apple “8:00 AM-5:00 PM” + +**Impact:** +Customers planning a visit see different availability depending on which directory they use. Mismatched hours drive no-shows and lost calls at the edge of the workday. + +**Recommendation:** +Verify actual operating hours with the business. Update the non-authoritative surface to match Google's verified schedule, or correct Google if its hours are inaccurate. + +--- + +### Finding 2: JSON-LD present but no LocalBusiness type + +**Observation:** +schema at https://dmartelplumbing.com/ lacks LocalBusiness/Dentist/Plumber type — AI/structured data can't classify the business + +**Impact:** +Without LocalBusiness structured data, AI assistants and structured search cannot reliably classify or cite the business's services, hours, and area served. + +**Recommendation:** +Add LocalBusiness JSON-LD (Dentist/Plumber/Contractor type) with name, address, phone, hours, and areaServed. + +--- + +*Prepared under the VeriPath beta audit process v1.0. Findings reflect reviewed engine output; format-level discrepancies were normalized before inclusion.*