data(validation): Superior HVAC & Plumbing — clean 4-surface run
Raw multi-surface JSON, engine findings (json+md), and VALIDATION.md for the Superior HVAC & Plumbing (Cameron Park) run. All 4 surfaces returned data; the pipeline correctly captured genuine cross-source NAP divergence (3 different business names, 2.7 vs 4.5 vs null ratings, conflicting phones and hours) as evidence rather than error. GBP phone glyph-stripped to '(909) 319-0746'.
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# Audit Findings — superior plumbing,heating and air conditioning
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**Generated:** 2026-08-14 20:31 UTC
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**Sources checked:** google_business_profile, apple_maps, bing_places, website
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**Rating:** 2.7 | **Reviews:** 57
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## Severity Summary
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| Severity | Count |
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|----------|-------|
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| 🟥 Immediate | 4 |
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| 🟧 High | 4 |
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| 🟨 Medium | 3 |
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| 🟩 Enhancement | 1 |
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| **Total** | **12** |
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## Findings
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### Finding #1: Phone number inconsistent across 2 surface(s)
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- **Severity:** 🟥 Immediate
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- **Category:** Digital Identity
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- **Recommendation:** Standardize phone format across all directories. GBP is authoritative.
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- **Evidence:** ```json
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{
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"google": "(909) 319-0746",
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"apple": "+1 (916) 316-5708",
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"bing": "(215) 416-6557",
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"website": "9093190746"
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}
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```
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### Finding #2: Address inconsistent across 1 surface(s)
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- **Severity:** 🟥 Immediate
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- **Category:** Digital Identity
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- **Recommendation:** Standardize exact address format. GBP address is authoritative.
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- **Evidence:** ```json
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{
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"google": "6331 Haven Ave, Rancho Cucamonga, CA 91737",
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"apple": "1150 Sibley St, Folsom, CA 95630"
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}
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```
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### Finding #3: Hours mismatch on 7 day(s) — GBP is authoritative
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- **Severity:** 🟥 Immediate
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- **Category:** Google Business
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- **Recommendation:** Correct hours on non-GBP surfaces to match GBP. Mismatched hours cause customer complaints and trust loss.
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- **Evidence:** ```json
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[
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{
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"day": "friday",
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"google": "7 AM-7 PM",
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"apple_maps": "9:00 AM-12:00 PM"
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},
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{
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"day": "saturday",
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"google": "7 AM-7 PM",
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"apple_maps": "10:00 AM-6:00 PM"
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},
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{
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"day": "sunday",
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"google": "Closed",
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"apple_maps": "10:00 AM-5:00 PM"
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},
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{
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"day": "monday",
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"google": "7 AM-7 PM",
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"apple_maps": "9:00 AM-9:00 PM"
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},
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{
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"day": "tuesday",
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"google": "7 AM-7 PM",
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"apple_maps": "9:00 AM-9:00 PM"
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},
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{
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"day": "wednesday",
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"google": "7 AM-7 PM",
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"apple_maps": "9:00 AM-9:00 PM"
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},
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{
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"day": "thursday",
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"google": "7 AM-7 PM",
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"apple_maps": "9:00 AM-9:00 PM"
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}
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]
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```
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### Finding #4: Average rating 3.6 — below 4.0 threshold
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- **Severity:** 🟥 Immediate
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- **Category:** Reviews
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- **Recommendation:** Address negative reviews, request new reviews from satisfied customers. Below 4.0 is a strong conversion blocker.
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- **Evidence:** ```json
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{
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"average": 3.6,
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"by_source": {
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"google": 2.7,
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"bing": 4.5
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}
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}
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```
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### Finding #5: Website URL inconsistent across 1 surface(s)
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- **Severity:** 🟧 High
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- **Category:** Digital Identity
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- **Recommendation:** Use one canonical URL (prefer HTTPS, no www) across all directories.
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- **Evidence:** ```json
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{
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"google": "https://www.superiorplumbingac.com/",
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"apple": "https://www.yelp.com/biz/w-and-t-hvac-and-plumbing-solutions-folsom-3"
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}
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```
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### Finding #6: Rating varies by 1.8 across surfaces (range: 2.7–4.5)
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- **Severity:** 🟧 High
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- **Category:** Reviews
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- **Recommendation:** Investigate why some surfaces show different ratings. May indicate stale data or mixed-up business listings.
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- **Evidence:** ```json
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{
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"google": 2.7,
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"bing": 4.5
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}
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```
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### Finding #7: Most recent review is 301 days old — no fresh review signal
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- **Severity:** 🟧 High
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- **Category:** Reviews
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- **Recommendation:** No recent reviews = no social proof for new visitors. Implement review request workflow post-appointment.
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- **Evidence:** ```json
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{
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"newest_review_date": "Oct 17, 2025",
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"days_ago": 301
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}
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```
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### Finding #8: No JSON-LD schema found on website
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- **Severity:** 🟧 High
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- **Category:** Technical SEO
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- **Recommendation:** Add LocalBusiness/BeautySalon JSON-LD schema. Critical for rich results and local ranking.
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- **Evidence:** ```json
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{
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"url": "https://www.superiorplumbingac.com/",
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"has_jsonld": false
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}
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```
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### Finding #9: Review count varies by 47 across surfaces
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- **Severity:** 🟨 Medium
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- **Category:** Reviews
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- **Recommendation:** Large review count gaps suggest some surfaces have stale or merged data. Verify listing ownership.
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- **Evidence:** ```json
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{
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"google": 57,
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"bing": 10
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}
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```
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### Finding #10: Category varies across surfaces: consumer sector, home service, plumber
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- **Severity:** 🟨 Medium
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- **Category:** Digital Identity
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- **Recommendation:** Align primary category across all directories. GBP primary category is the ranking driver.
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- **Evidence:** ```json
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{
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"google": "plumber",
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"apple": "consumer sector",
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"bing": "home service"
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}
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```
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### Finding #11: No canonical URL tag on website
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- **Severity:** 🟨 Medium
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- **Category:** Technical SEO
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- **Recommendation:** Add <link rel='canonical' href='...'> to prevent duplicate content issues.
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- **Evidence:** ```json
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{
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"url": "https://www.superiorplumbingac.com/"
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}
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```
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### Finding #12: Price level not set on GBP or Apple Maps
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- **Severity:** 🟩 Enhancement
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- **Category:** Content
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- **Recommendation:** Set price level ($–$$$$) on GBP. Helps users self-select and improves relevance.
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