diff --git a/docs/architecture/architectural-principles.md b/docs/architecture/architectural-principles.md new file mode 100644 index 0000000..219954e --- /dev/null +++ b/docs/architecture/architectural-principles.md @@ -0,0 +1,53 @@ +# Architectural Principles + +--- + +## Principle 1: Mission Scope And Contract Scope Are Separate + +The company may identify any digital issue that affects customer acquisition, visibility, trust, or conversion. + +The recurring service only includes monitoring, diagnosis, prioritization, reporting, and approved low-risk optimizations. + +Any work outside the defined recurring service areas is treated as a separate project unless explicitly included in the client's package. + +--- + +## Principle 2: AI Visibility Is Core, But AI Placement Is Not Guaranteed + +The company may monitor and improve the digital signals that help AI-assisted discovery systems understand and represent a business. + +The company does not guarantee that any AI system will recommend, rank, cite, or surface a client in response to any specific query. + +--- + +## Principle 3: Reports Are Receipts, Not The Product + +The product is continuous digital oversight and optimization. + +Reports exist to document what was monitored, what was found, what was improved, what remains at risk, and what is recommended next. + +--- + +## Principle 4: The Company Improves Digital Pathways, Not Every Marketing Function + +The company focuses on the digital pathways that turn customer interest into customer action. + +The company does not become a general-purpose marketing agency by default. + +--- + +## Principle 5: Verified Evidence And Indicative Evidence Must Be Separated + +The company distinguishes between verified defects and indicative risks. + +Verified defects may be presented as confirmed issues when supported by concrete evidence. + +Indicative risks must be presented as directional evidence, not proven customer loss. + +This distinction protects client trust, prevents overclaiming, and keeps reports credible. + +Agents may propose evidence classifications, but humans approve final evidence tiers before client-facing use during Version 1. + +Ambiguous findings default to Indicative Evidence unless upgraded by human review. + +Rejected Verified Evidence classifications default to Indicative Evidence unless the reviewer discards the finding or requests additional evidence. \ No newline at end of file