docs: Option C — client call workflow v2, Phoenix call log, hours GATE reopened

- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules
  (closed-loop rule, evidence standard, hours GATE, pricing module gate,
  one-pager education, cost log)
- docs/operations/templates/pre-call-owner-form.md: standard 5-question form
- docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT
  PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners
- canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to
  open/tier_2, conflict entry added, change history recorded
- data-inventory-v1.md: hours status OPEN block
- README.md: call-log pointer

docs/operations/templates/pre-call-owner-form.md

@@ -0,0 +1,43 @@
+# Pre-Call Owner Form (standard template)
+
+**Client:** {client}
+**Call date:** {date}
+**Send:** 24–48h before the call. Owner answers; her answers feed the call script (Phase 0, step 4).
+
+---
+
+## 1. Hours (the gate — every day, no ranges)
+
+| Day | Opens | Closes | Open/Closed |
+|---|---|---|---|
+| Monday | | | |
+| Tuesday | | | |
+| Wednesday | | | |
+| Thursday | | | |
+| Friday | | | |
+| Saturday | | | |
+| Sunday | | | |
+
+If any day varies by season or staff, note it here: ________________
+
+## 2. Booking
+
+- How do customers book? (Vagaro link / phone / walk-in / other): ________________
+- Do you want to be found by "near me" searches? yes / no
+
+## 3. What matters most
+
+- Which pages on the website matter most to you? (e.g. services, booking, contact): ________________
+
+## 4. Known issues
+
+- Anything you already know is wrong or broken that we should check? ________________
+
+## 5. What's a win for you
+
+- In your own words, what would make this call worth your time? ________________
+
+---
+
+**Owner notes (optional):**
+