docs: Option C — client call workflow v2, Phoenix call log, hours GATE reopened
- docs/operations/client-call-workflow-v2.md: PHASE 0-3 with binding rules (closed-loop rule, evidence standard, hours GATE, pricing module gate, one-pager education, cost log) - docs/operations/templates/pre-call-owner-form.md: standard 5-question form - docs/clients/phoenix-salons/call-log.md: 2026-08-17 entry; hours GATE NOT PASSED (Mon-Fri 6v7, Sat 5v6, Sun open/closed all OPEN); actions + owners - canonical record v0.1.1 -> v0.1.2: hours demoted verified/tier_1 to open/tier_2, conflict entry added, change history recorded - data-inventory-v1.md: hours status OPEN block - README.md: call-log pointer
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@@ -41,6 +41,8 @@ Establish ground truth of the client's digital presence. No analysis or diagnosi
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- **Notes / Gaps:** Booking button observed on GBP ("Book online"); destination not yet confirmed
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- **Snapshot Location:** `client-data-pss/raw/booking/`
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**Hours status:** OPEN — all four surfaces disagree (2026-08-17 capture: GBP Mon–Sat 9–6 · website Mon–Fri 9–7, Sat–Sun 9–5 · Apple 10–6 daily incl Sun · Yelp 08-13 Mon–Fri 9–7, Sat 9–7, Sun closed). Owner-written confirmation of all 7 days required before status changes (hours GATE, `client-call-workflow-v2.md`). Canonical record `hours.regular_hours` demoted to open/tier_2 on 2026-08-17.
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## Summary of Gaps / Blockers
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- Services, posts, Q&A not yet observed on GBP
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- Claim status unknown — needs owner access or deeper verification
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