diff --git a/docs/validation/2026-08-15-d-martel-plumbing/findings.md b/docs/validation/2026-08-15-d-martel-plumbing/findings.md new file mode 100644 index 0000000..9320e0a --- /dev/null +++ b/docs/validation/2026-08-15-d-martel-plumbing/findings.md @@ -0,0 +1,121 @@ +# Audit Findings — D. Martel Plumbing Service & Repair + +**Generated:** 2026-08-15 13:53 UTC +**Sources checked:** google_business_profile, apple_maps, bing_places, website +**Rating:** 4.7 | **Reviews:** 104 + +## Severity Summary + +| Severity | Count | +|----------|-------| +| 🟥 Immediate | 2 | +| 🟧 High | 0 | +| 🟨 Medium | 3 | +| 🟩 Enhancement | 2 | +| **Total** | **7** | + +## Findings + +### Finding #1: Address inconsistent across 1 surface(s) + +- **Severity:** 🟥 Immediate +- **Category:** Digital Identity +- **Recommendation:** Standardize exact address format. GBP address is authoritative. +- **Evidence:** ```json +{ + "google": "1132 Suncast Ln #2, El Dorado Hills, CA 95762", + "apple": "1132 Suncast Ln, Ste 2, El Dorado Hills, CA 95762" +} +``` + +### Finding #2: Hours mismatch on 5 day(s) — GBP is authoritative + +- **Severity:** 🟥 Immediate +- **Category:** Google Business +- **Recommendation:** Correct hours on non-GBP surfaces to match GBP. Mismatched hours cause customer complaints and trust loss. +- **Evidence:** ```json +[ + { + "day": "monday", + "google": "7 AM-7 PM", + "apple_maps": "8:00 AM-5:00 PM" + }, + { + "day": "tuesday", + "google": "7 AM-7 PM", + "apple_maps": "8:00 AM-5:00 PM" + }, + { + "day": "wednesday", + "google": "7 AM-7 PM", + "apple_maps": "8:00 AM-5:00 PM" + }, + { + "day": "thursday", + "google": "7 AM-7 PM", + "apple_maps": "8:00 AM-5:00 PM" + }, + { + "day": "friday", + "google": "7 AM-7 PM", + "apple_maps": "8:00 AM-5:00 PM" + } +] +``` + +### Finding #3: Review count varies by 147 across surfaces + +- **Severity:** 🟨 Medium +- **Category:** Reviews +- **Recommendation:** Large review count gaps suggest some surfaces have stale or merged data. Verify listing ownership. +- **Evidence:** ```json +{ + "google": 104, + "apple": 251, + "bing": 248 +} +``` + +### Finding #4: Category varies across surfaces: consumer sector, home service, plumber + +- **Severity:** 🟨 Medium +- **Category:** Digital Identity +- **Recommendation:** Align primary category across all directories. GBP primary category is the ranking driver. +- **Evidence:** ```json +{ + "google": "plumber", + "apple": "consumer sector", + "bing": "home service" +} +``` + +### Finding #5: JSON-LD present but no LocalBusiness/BeautySalon type + +- **Severity:** 🟨 Medium +- **Category:** Technical SEO +- **Recommendation:** Ensure schema includes LocalBusiness or BeautySalon @type for local search relevance. +- **Evidence:** ```json +{ + "url": "https://dmartelplumbing.com/", + "has_jsonld": true, + "has_local_business": false +} +``` + +### Finding #6: Only 0% of sample reviews mention specific services or practitioners + +- **Severity:** 🟩 Enhancement +- **Category:** Reviews +- **Recommendation:** Encourage detailed reviews mentioning services and staff. Specific reviews rank higher and convert better. +- **Evidence:** ```json +{ + "sample_size": 6, + "specific_count": 0 +} +``` + +### Finding #7: Price level not set on GBP or Apple Maps + +- **Severity:** 🟩 Enhancement +- **Category:** Content +- **Recommendation:** Set price level ($–$$$$) on GBP. Helps users self-select and improves relevance.