Gilmore HVAC: The 3-Phone Conflict
How conflicting NAP data caused AI models to route high-intent local searches to a shadow competitor.
Audit ID: GIL-001 | Target: Local AI Search Visibility
The Silent Leak
What the AI Saw (Unverified)
Phone: (555) 123-4567
Phone: (555) 987-6543
Phone: (555) 456-7890
AI Confidence: LOW
Entity flagged as unstable due to conflicting citations. AI routed user to competitor.
Ground Truth (Tier 1 Verified)
Primary: (555) 123-4567 (Main)
Secondary: (555) 987-6543 (After-hours)
Phone: (555) 456-7890 (Ghost)
AI Confidence: HIGH
Schema corrected and citations pruned. Entity trusted.
Evidence Governance Protocol
Watch how an agent-generated finding becomes client-ready. If a proposed Tier 1 classification is rejected by human review, it defaults to Tier 2 or is discarded.
Tier 2: Indicative (Agent Draft)
→
Pending Human Review
Awaiting human analyst sign-off...