vault-sync: 2026-09-13 12:07 (jimmy)

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---
type: project-overview
client: Ashley Thornhill (Phoenix Salon + Spa)
status: active
canonical_url: https://phoenixcameronpark.com/
canonical_name: "Phoenix Salon + Spa"
verified: 2026-09-11
tags: [client, salon, veripath-audit, overview]
---
# Phoenix Salon + Spa — Overview
Single authoritative picture of the Phoenix Salon + Spa engagement. Verified against the live site 2026-09-10 and re-verified 2026-09-11 (live sweep). Supersedes scattered notes; [[status]], [[roadmap]], and [[handout]] hold the operational detail.
## The business
- **Phoenix Salon + Spa** — 3460 Robin Lane, Suite 4, Cameron Park, CA 95682 (near Dutch Bros / Moonraker / Wally's Pizza Bar; last parking lot on the right)
- **(530) 350-9197** (call or text) · ashley@phoenixcameronpark.com · phoenixcameronpark.com
- Booking via **Vagaro**; by appointment, same-day when available; 24-hour cancellation policy
- **Rebranded from La Mae / LaMae Salon & Spa** — legacy name still live in several third-party directories (see `handout` findings #2)
- Website stack: modern rebuild (Vite/astro-style assets), contact form, Vagaro booking, member login
## The owner
- **Ashley Thornhill** — founder + lead esthetician; licensed since 2007 (~19 years)
- Specialties: custom corrective facials, microdermabrasion, chemical peels, Brazilian/bikini + full-body waxing, airbrush spray tanning
- Positioning: experience + intuition + advanced esthetic knowledge, "customized to you"
- Nominated in Style Magazine's 2026 Readers' Choice Awards (winners Oct 2026) — live vote page
- **Relationship to operator (AshBot):** records show business client only. (No girlfriend/personal dimension in any vault/memory file — user mentioned it in chat 2026-09-10; not recorded until confirmed.)
## Services & membership
- **Services:** custom corrective facials, spray tans, waxing, lash extensions + brows, hair (independent stylists, booth/suite rental)
- **Phoenix Glow Membership:** $70/mo — 1 monthly skin-maintenance facial, 20% off enhancements, 15% off retail, 3-month commitment
- **Spray Tan Membership:** from $95/mo
- **Integrations:** IMAGE Skincare, Microbiome Labs (MegaSproBiotic, MegaMucosa, MegaPre, Mega IgG2000)
- **10 content pillars:** skin journey, treatment-room education, product education, inside-out support, membership culture, spray-tan authority, waxing confidence, owner/salon culture, local community, personal brand
- **Gut-skin rule (hard):** plain language, short sentences, no jargon — per social-media vision doc (AgentOS `salon-social-media-system`)
## VeriPath audit (2026-08-13, Leonard)
- **Finding 1:** website hours wrong (site said Sunday open; owner closed)
- **Finding 2:** La Mae residue across 6 surfaces (3 update, 2 keep, 1 untouchable customer review) — detailed in `handout`
- **Trigger:** newest Google review 125 days stale; GBP showed no photos publicly
- **Roadmap:** 4 owner-side fixes (GBP, Apple Business Connect, Yelp, website) → 30-day (JSON-LD hours, canonical URL, review-request flow 3–5/mo, 15–25 GBP photos) → 30–90 day (directory cleanups, 301 kill lamaesalonspa.com) → standing monthly NAP re-check
- **Status:** open items behind. See `roadmap.md` for the full checklist.
## Open items surfaced 2026-09-10/11 (needs action)
1. **Site hours still wrong — and now internally contradictory (verified 09-11).** The contact page *visible text* says **Mon–Fri 9–7, Sat & Sun 9–5**; the site's **JSON-LD structured data** says **Mon–Sat 10:00–18:00, Sunday omitted**. Neither matches owner truth (**Mon–Fri 9–6, Sat 9–3, Sun closed**). Search engines/AI trust JSON-LD; humans trust the text — two wrong answers. **To fix:** one source of truth in both places, then re-scrape clean. See [[phoenix-hours-fix]] for paste-ready copy
2. **Ghost domain is a dead 301.** lamaesalonspa.com redirects to www.lamaesalonspa.com, which fails **HTTP 526 (Cloudflare can't reach origin)** — a dead endpoint still living under her old name, confusing crawlers/links. Kill or repoint in the 30–90 day work; see roadmap item 14
3. **Yahoo listing:** still shows **9–7 daily** hours (wrong) and lists the city as **Shingle Springs** (not Cameron Park). Aggregator refresh will lag until source data is right (fix website + GBP first, then it streams)
4. **Call note mislabel (2026-08-15):** the call note says "Ashley's gym" — verbal fumble; Ashley owns the salon/spa and trains at **Overcome Fitness** (member, not owner). Correction recorded here; file kept as history
5. **Overcome Fitness** — where Ashley trains. Adjacent relationship, not a Phoenix asset. Also the gym vertical the 08-15 call planned to audit next (never started). Possible warm referral; do not merge with Phoenix work
## Verified sweep 2026-09-11 — what's actually good now
- **Google:** 4.9★ ~64–65 reviews (up from the stale trigger). 2026-02-14 (Elizabeth E.) and 2026-04-21 (Julia C.) reviews live
- **Yelp (via Yahoo feed):** 5.0★ / 65 reviews; recent spray-tan review 2026-06-20 visible
- **Bonus fact:** Yahoo photo caption identifies **"Owners & Mother / Daughter: Pat & Ashley Thornhill"** — mother-daughter co-owner fact, useful for team/press/social
## Documents
- [[handout]] — original audit findings (client-facing, 2026-08-13)
- [[roadmap]] — implementation plan with effort/impact (2026-08-13)
- [[status]] — project status + open work
- [[veripath/index|VeriPath]] — parent service/project
## To do
- Fix contact-page hours + JSON-LD to owner truth, then verify Google/Yelp/Apple pick-up
- Sweep remaining La Mae residue + legacy-listing layer
- Stand up the standing monthly NAP re-check