client-data-pss/raw/gbp-snapshots/TEMPLATE.md

GBP Clean Audit — Intake Template (v1.0)

Purpose: Capture raw Google Business Profile / Maps observations from a clean audit run. Zero analysis. Zero inference.

Status vocabulary (required):

• NOT_PRESENT — looked; confirmed absent (evidence of absence)
• NOT_OBSERVED — did not look or could not see (absence of evidence)
• Unknown — only when signal is ambiguous after looking
• Observed values: Yes / No / concrete text / numbers

Do not use "Not visible" as a synonym; map to NOT_PRESENT or NOT_OBSERVED.

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Snapshot Metadata (required)

• Client name: Phoenix Salon + Spa
• Snapshot datetime (ISO 8601 + timezone): e.g. 2026-08-05T14:30:00-07:00
• Audit run #: (1, 2, 3...)
• Source: Human eye on Maps / Places API / Owner dashboard
• Observation surface: desktop_maps / mobile_maps / knowledge_panel / other
• Maps or Place URL:
• Place ID: (agent computes from URL when possible)

Core Fields

• Business name shown:
• Address shown (exact string):
• Address canonical (optional normalize): Suite not #; full street type
• Phone shown (full digits only; no masking):
• Website shown:
• Primary category (ONE canonical GBP category only):
• Additional categories (list; separate from primary):

Reputation

• Star rating:
• Review count:
• Review responses observed: Yes / No / NOT_OBSERVED
• If Yes — how many of N have owner replies:
• If Yes — most recent owner response age/date (approx):

Ownership / Claim Signals

• "Own this business?" prompt visible: Yes / No / NOT_OBSERVED
• Claimed status (observed or inferred): Claimed / Unclaimed / Likely Claimed — inferred / Unknown
• If inferred — list signals used:
• Verified badge observed: Yes / No / NOT_OBSERVED

Operations

• Hours listed: Yes / No
• Hours text:
• Open now indicator: Yes / No / NOT_OBSERVED (only valid with snapshot datetime+TZ)

Conversion (complete the whole action-button row if any button is observed)

• Booking button present on the GBP (not the website): Yes / No / NOT_OBSERVED
• Booking button label (if any):
• Messaging button present: Yes / No / NOT_OBSERVED
• Other action buttons observed:

Content Surface

• Photos present: Yes / No
• Approx photo count:
• Services listed (exact labels):
• Posts section present: Yes / No / NOT_OBSERVED
• Post count (0 if empty section):
• Most recent post date (approx, optional):
• Q&A status: answers present / empty / NOT_PRESENT / NOT_OBSERVED
• Attributes / highlights visible (optional):

Related Listings

• Second related listing nearby: Yes / No / Unknown
• Related listing name(s):
• Related listing notes (factual only):

Raw notes (optional, factual only)

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Aligned with digital-operations-partner/docs/templates/gbp-snapshot-intake.md v1.2. See that file for agent mapping rules.